Digging Deeper into Device and Browser Insights

This week we looked into devices and browsers people use to access FMYI. Knowing more information about these conditions helps our development team better optimize FMYI for upcoming versions. If you’d like to catch up on previous user insights, be sure to check out our posts from last month.

Insight #1 - 82% of FMYI users sign in on desktop


FMYI focuses on helping customers manage projects, people, or products anywhere and anytime. That is why our product team strives to optimize the user experience for the most popular browsers on desktop, mobile and tablet. Clearly, most FMYI users utilize our platform on desktop, whereas only 16% of users signed into FMYI via mobile phone and 2% signed in via a tablet.

Now, we dig a little deeper and to find out what the most popular browsers were for each device: desktop, mobile, and tablet.

Insight #2 - Chrome 51 is the most popular desktop browser


Chrome’s latest (non-beta) version, 51.x dominates the other browsers on desktop, consistent with Chrome’s recent surge past IE, officially taking the industry’s spot as top browser by market share. Altogether, 50% of FMYI desktop users sign in with Chrome; followed by 26% using the latest two versions of IE (10, 11) or Edge; then 11% for Safari 9 and 10 for Firefox 46+. The remaining 4% of users cover IE 7-9, Safari 8 and older versions of Firefox.   

#3 - Safari accounts for ½ of all access on mobile


Of the 16% of users who access FMYI on mobile, 50% of them sign in via Safari 8 or 9 on iOS, followed by 32% on Chrome, then 11% on IE 11. The remaining 6% covers Firefox, other versions of Safari (e.g., in-app, Safari 10) and Android browsers, each with less than 1% usage.

#4 -  Safari accounts for over 70% of all access on tablet


Of the 2% of users that access FMYI by tablet, we see an even greater usage of Safari, totaling 71% covering Safari 8+. The next two most popular browsers Chrome (20%) and IE 11 (4%). The remaining 5% covers versions such as Safari 5 & 7, Amazon Silk and non-Chrome Android browsers.

In the end, these devices and browsers are critical to planning our product roadmap. Monitoring these insights on an ongoing basis help us define both our current and future priorities.