Cypress Hills LDC Supplements ETO with Enroll

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Institution Type: Multi Service non-profit working with Public High Schools

Topic: College Access and Transition

Region: New York City

Background

Cypress Hills Local Development Corporation (CHLDC) was founded by community members and local merchants in 1983.  Over the decades, the organization has gone from a one-program organization with an annual budget of $35,000 to an organization with six program divisions serving 10,000 people a year, with a budget of over $14 million. The mission of CHLDC is to build a strong, sustainable Cypress Hills and East New York, where youth and adults achieve educational and economic success, secure healthy and affordable housing and develop leadership skills to transform their lives and community.  

In 2016, CHLDC’s College Success Division transitioned to using Enroll to help manage the college process for four high schools, a community-based college office, and a college persistence team who supports all of CHLDC’s high school alumni.

Challenges

The college application, enrollment, and persistence process consists of more than 50 milestones and tasks, which the College Success Division tracks for each student. The team used a combination of spreadsheets and ETO to record each step. And, periodically all of this information needed to be transferred into ETO by Social Solutions, which CHLDC uses as their universal database. The three biggest challenges in managing this work and the associated data were:

  1. Time required for manual data entry and “cleaning” data for batch importing

  2. Time needed to train staff to use ETO

  3. Lack of opportunity for Program Directors to quickly aggregate data for reporting, planning, or staff supervision.

Solution

A Program Director on the College Success Team worked to make sure that Enroll was aligned with the fields needed in ETO, and helped roll it out with just one training. Staff now enters data into Enroll daily, and reports are quickly exported from Enroll and batch imported into ETO by Program Directors, eliminating all manual data entry into ETO. Currently, Enroll is used in 9 high schools, the college persistence program and the community based college office.

Benefits

Enroll has saved CHLDCs College Success Division a lot of time and increased their use of reports as a tool for program management. In the words of Lisa LoFaso, Senior Program Director of the Student Success Center,  Enroll is a  “Huge, huge saver of time.” Here is a breakdown of the impact across College Success programs:

  • Less time spent on data entry: Enroll is dynamic, data entry takes less time and reports are easily exported from Enroll and imported to ETO. Previously, for one program, 4 staff members spent approximately 60 hours transferring data into ETO. Now, it takes 1 manager at most 3 hours to complete the process across all staff, a 95% reduction in time .

  • Less time spent training staff: ETO required multiple trainings over multiple components in order for staff to effectively use it. Now the College Success Team conducts one training and staff are ready to go. In Lisa’s words, the Enroll training is “One and done, and everyone got the hang of it”.

  • More productive staff supervision: Each week, with the click of one button the director downloads a complete report that shows you which steps are missed by which students.

  • Better partnerships through data: Ad hoc requests for data are cleaner, quicker, and available to all staff, and as a result partner conversations are more comprehensive and help identify challenges AND successes.

  • Improved data integrity with less effort: Using Google Sheets across multiple program sites meant some measure of variation in formatting and language. Enroll ensures that all questions and answers are validated and access is controlled using permission settings.

Learn more about Enroll >

CARA uses Enroll to track the college process for more than 5,000 students

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Institution Type: Non-Profit working with Public High Schools

Topic: College Access and Transition

Region: New York City

Background

College Access: Research & Action (CARA) has worked in over 80 public high schools in NYC since 2011 with the goal of ensuring that first-generation-to-college students, low-income students, and students of color have the knowledge and support necessary to enroll in and graduate from college. CARA helps transform the cultures of educational institutions by training a wide range of people within those communities to support all of their students to and through college, and by providing curricula to help young people build knowledge about college, strengthen navigational skills, and develop multicultural college-going identities.

Beginning in 2015, FMYI worked with CARA's College Bridge program to develop Enroll NYC (Enroll). The College Bridge program addresses the gap in college guidance by training current college students, called Bridge Coaches, to support graduating high school students during their senior year and the summer before they matriculate into college. During the school year, coaches work in the college office alongside schools’ college counselors and conduct workshops with seniors. They then work one-on-one with students over the summer, helping graduates to complete final financial aid forms, figure out how to pay for textbooks, arrange transportation to college, and register for classes.

Challenges

In 2015, the College Bridge team was working with about 30 high schools, and about to expand their model from a focus on the college transition, to supporting high school seniors throughout the year from application through enrollment. At the time, they were using Google Sheets to track the more than 28 steps it takes for a student to enroll in college after they hit submit on their applications, and soon they would also need to track the complete application process — for anywhere from 100 to 400 seniors per high school. This would be burdensome to do with Google Sheets, and tools like Salesforce, Naviance and Social Solutions would all have been cost and time prohibitive. CARA needed a more efficient and user-friendly tool to support the work shared by the college counselors and their coaches. There were three main goals that CARA hoped to achieve by working with FMYI:

  1. Easy scaling: from tracking 28 to over 75 tasks, over the course of a whole year.

  2. Save counselors and coaches time as they are updating student records and identifying students who need follow up.

  3. Relieve the time and cost of manually creating reports for each school numerous times per year.

Solution

Together we developed a student focused tracking tool that organized all of the necessary student tasks into four to-do lists: College Readiness, Applications and Admission, Financial Aid, and Enrollment. Counselors and Coaches could now track each of these steps on a student's page, or update them for multiple students at a time from their dashboard. We also developed multiple reports to track both completion of tasks and progress through them.

Benefits

Enroll has helped CARA to create a clear set of metrics that is common across their schools and programs, and eliminated the cost of running individual reports for schools.  And after piloting Enroll, its use has expanded beyond College Bridge and is now being used in two more of CARA’s programs: Right to College and College Inquiry.

At the school level, Enroll has helped CARA build the capacity of college offices and college coaches because, as Shaquinah Taylor Wright, the Director of College Bridge put it, “Enroll is really, really straightforward - it shows you where students are and where they need to be. And, it allows counselors to take ownership over data and to share ownership with other staff. In real time [counselors and staff] can see what students need and respond.”  

Using Enroll has helped college counselors share information more widely with teachers, essential in establishing a  distributed model of counseling and has allowed principals to better understand the work of the college office and the needs of their students during the application process.  Another unexpected benefit has been the help with staff transitions.  Whether on short term leave or transitioning to a new school, Enroll allows counselors to leave a transparent record of student progress so that other staff can easily pick up where they left off.

CARA is also as an organization with a focus on research and policy and has been a key influencer on the NYC Department of Education’s, College Access for All Initiative,  focused on creating postsecondary pathways for all students. Using Enroll will allow CARA to dig deeper into understanding key benchmarks that may lead to increased rates of postsecondary enrollment and share this not only across their own programs but also with the wider community in NYC and beyond.

Learn more about Enroll or get a demo  >

Meet Ariela!

Ariela Friedman: FMYI Director of Strategy, Education and Community Development

Ariela FriedmanFMYI Director of Strategy, Education and Community Development

You’ve worked in youth services and education for 13 years — how did you decide to join FMYI? 

My passion for working with young people developed out of a great belief in the strength, ingenuity, and power of youth. This passion took me from working at one of the coolest youth organizations in the country - The Door - to managing executive-level partnerships between the largest K-12 and urban university systems in the country, and then to CARA where I trained high school and college students to do professional-level college counseling. Throughout the years, I’ve had various relationships to data, from entering it into three different databases, to managing and training staff with those responsibilities, to using existing citywide data to identify indicators of college success. And, finally, to developing Enroll NYC - a tool that could make all of the above easier, and help contribute to our understanding about how youth succeed in college.

I developed Enroll NYC in partnership with FMYI and when I learned that FMYI was interested in helping more schools and non-profits establish systems that could improve programing and even create reports that could be used for advocacy, I was in!

What trends have you seen in the field related to data? 

Non-profits and schools continue to become more sophisticated in how they gather and interpret data, use it to demonstrate impact, and create more targeted interventions. As research develops and best practices are shared, organizations and schools are given more ideas about what milestones and benchmarks participants should meet, and are developing more efficient systems for tracking those key metrics. As organizations and government agencies continue the current trend of sharing data, program participants and students will continue to benefit from the more complex and predictive models for how interventions impact people’s life outcomes.

How do you see the role of technology and FMYI?

Participant-level data is the foundation for identifying trends that allow us to show impact and create change within our own organizations and larger systems. This means that non-profits and schools need a database that is easy to develop on a budget, requires as little time as possible from direct service staff, and can answer questions about participants for all staff. I believe that FMYI’s platform meets these objectives - saving organizations thousands of dollars a year and putting data back into the hands of program staff.

What is it like to work with you?

There are two sides to this coin. The first - I love to get excited about what I’m doing!!!!! And the other side - I’m extremely organized and outcomes-focused. This means that working with me is a combination of “Yay, let’s have fun”, and “Here are our deliverables from last week, our timeline moving forward, and our next steps. Keep up!”

Outside of data, what interests you?

There is quite a range, here are my top three:

  1. Home improvement projects: Do you have a wall you would like rip out and rebuild? Tell me all about it!

  2. Creating natural skin and hair care products: If it’s in the kitchen I’ve probably used it on my skin or hair.

  3. Race, Class and LGBTQIA Justice: Let me know what  is happening in your city!

Reach if you are interested in talking more about Enroll or developing a personalized program database for your organization >

Metro Regional Transportation Plan project portfolio management

We're excited to help Metro manage the Regional Transportation Plan project portfolio in the latest new version of the FMYI platform. 1,200+ projects are visually stored in our database, along with the checklists for the 2018 RTP solicitation process across 30+ jurisdictions. To get a demo of our project portfolio management and process tracking features, reach out to us today.

Rocking the TV world

Another “Did you know?” for you - we help track casting and production for hundreds of shows over the years! This is thanks to our wonderful customers Casting Duo, BuzzFeed, Kinetic Content, Magical Elves, Levity Entertainment Group, Love Productions, and many more. Learn more at: https://www.fmyi.com/more/

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Nonprofit program management

Did you know there’s a growing number of nonprofits leveraging the FMYI visual database platform for program management and data reporting? Airway Science for Kids says this about using FMYI:

“The benefits have been tremendous, and we’ve communicated the business case for it to our board. We have been able to ‘do more with less,’ meaning that because we have a limited (small) staff that is highly mobile, we are able to provide timely information and documents without necessarily having to have a staff person housed at a physical location to collect or distribute information…Our Nonprofit OS serves as a communication tool to keep all of us connected, regardless of where they are and what their role in the organization is.”

Learn more at: https://www.fmyi.com/program/

Product process

We’re enjoying bringing an athlete’s mindset to achieving goals at work. Inspired by fitness trackers, our revolutionary new visual dashboard and snapshot trackers show progress toward template checklists critical to your day to day workflow.

Companies like Nike rely upon our platform to track product-related processes with their project portfolios. It’s been exciting to see a growing number of Nike employees enjoying the benefits of FMYI to reduce stress, easily track progress, and innovate.  

To quote the Nike shoebox we have, “Like athletes, we always keep trying to improve our performance. And we always will.” Learn more about using FMYI for your product process: http://www.fmyi.com/product

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College readiness

It’s back to school time for many, and we’re excited to play a role in helping college counselors and mentors/coaches make an impact with students. Check out our college readiness goal tracking database template developed in partnership with College Access: Research & Action that’s in 80+ schools in the New York City Department of Education:

https://www.fmyi.com/education/

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FMYI’s Top 3 Reads

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Entrepreneurs have many things in common including innovative ideas, a never give up mentality, and a drive to change the world. In this week’s Top 3 Reads we chose three business leaders who’ve beat the odds by running a successful business and are now looked upon for advice. Read these short bios to learn how they’ve done it:

1. Kiran Mazumdar-Shaw

This entrepreneur from Bangalore, India has now become one of the wealthiest women in India thanks to her biotechnology company, Biocon.

2. Andrew Carnegie

He strongly valued education and gave away 90% of his fortune to charities, foundations and universities before he died.

3. Richard Branson

From dropping out of school, to finding success in the media and travel industry, Richard Branson beat the odds to become the influential leader he is today.

Want to learn more about entrepreneurs at FMYI? Learn about our founder, Justin Yuen (pictured above), in a podcast interview.

Top 3 Reads

Empower your team to become stronger and more successful by learning what makes teamwork work.  This week we chose articles full of tips on building a company culture that leads to success.  Read our top three articles to see how and why to change your company’s culture to one that encourages teamwork through open collaboration.

Getting to Better Ideas Through Collaboration

Matt Saunby

Not only does collaboration allow your team to share ideas and give feedback, but it enables ideas to build off each other to create better solutions. Learn more benefits of creating an open collaboration environment at your company.  

The Secrets to Successful Teamwork: Trust and Accountability

Rhonda Savage  

Does everyone on your team trust and respect each other?  Is your company’s environment set up for great teamwork?  Review these tips to help build trusting relationships with co-workers and to achieve team and company goals. 

10 Tips for Better Teamwork

Susan M. Heathfield

Why do some teams work well together and others not? Company culture and employee expectations have a huge impact on a team’s success.  Explore these 10 tips to better understand how you can impact employee effectiveness and team participation.

Interested in improving your company’s teamwork? Learn how FMYI can help.

Three things we can learn from Rio

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The Rio Summer Games are over. I’m suffering some major withdrawal from the full range of human emotions on display. The excitement, inspiration, anguish, compassion, teamwork, and accomplishment was captivating.

Especially for a weekend warrior athlete like myself, where my victories and closest brush with Olympic greatness is running the Holiday Half Marathon “with” bronze medal winner Galen Rupp and “only” being double his 1 hour and 1 minute time.

So I can’t quite relate to the experience of competing in the Olympics. But it  got me thinking about what we can learn from the athletes and apply at work, especially given my experiences working with Nike. How do they know when they’re ready to compete at the highest levels? What’s the process they follow to achieve their goals against the competition? I’ve come away with this rule of three:

1. Set goals and achieve them with checklists.

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Since she was six years old, Katie Ledecky has been writing down goals:

“Goal setting has definitely stuck with me,” she said. “Those ‘want times’ were always very ambitious. That part has carried on. I try to set goals that seem kind of unreasonable at first. As I work toward them, the more reasonable they look.”

That way, her training can be tailored to meet specific targets. At work, making it clear with your team what goals need to be accomplished is fundamental for alignment of efforts.

But tracking progress and achieving success requires a process to achieve goals. This is where checklists are essential. You’ve heard about how important they are to surgeons, pilots, and businesses responding to natural disasters in the Checklist Manifesto. They’re a simple way to capture a process that’s visually familiar for people to follow.

Think about it. If you could take away all the ad hoc processes you have, complicated flow charts, and simplify the things you and your team do frequently at work into a series of checklists, wouldn’t it make accomplishing goals so much easier and clearer?

2. Gather data to measure outcomes.

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After Rio, track sprinter Allyson Felix is the only female track athlete to have six gold medals. As she works toward achieving her goals, there is a lot of data analysis along the way. Having access to data related to goals is vitally important:

If it takes you 20 minutes to walk a few blocks, push yourself to walk that same distance in 15 minutes ― then 10 minutes. “You want to keep bringing that time down,” the sprinter said. “That’s going to almost give [you] the same benefit that running does.”

At work, you don’t just need the tasks. With so much going on, you need data related to goals, whether it’s project brief related, sales details, product attributes you’re tracking, budget figures, impact metrics, or anything else that may be living in a spreadsheet. That way, you can generate reports that allow you to track progress and measure outcomes by the criteria you’ve tagged your work with in one place.

To accelerate results, the key is integration of data with goals like Allyson’s example, not two different silos for each. Having a checklist separate from your data analytics dashboard doesn’t jumpstart change because there isn’t a process defined behind it.

3. Log insightful updates for improvement.

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Triathlon gold medal winner Gwen Jorgensen is absolutely dominant, having won 13 races in a row. The former Ernst & Young accountant is dedicated to logging notes in her daily training journal. Gwen documents three things she does well, and three things she could improve upon so she can remember what helps to fuel future performances:

“If I need confidence, I look back on those three things I do well and that’s what gives me confidence going into a race.” She also does a race report after every event to help capture each element to help in the future. “I go through what I was thinking on the swim, the bike and the run, and that’s something I look at with both the USAT High Performance team and my coach, and I analyze it to see if there are changes I can make to improve.”

And at work it’s no different. We need a history of changes, updates, and files. This is different from emails, texts, and instant messaging chats that fly around every day. It’s a log of notes that looks like a simple form to capture key details which is integrated with goals and data that create searchable institutional knowledge to fuel continuous improvement.

The process of becoming a champion starts with integrated goal, data, and log tracking. Are you ready?

About FMYI [for my innovation]

We’re a collaborative database software B Corporation headquartered in Portland, Oregon. Founded in 2004, we host millions of workspaces worldwide for companies, government agencies, nonprofits, and education organizations of all sizes while being featuring in TechCrunch, Bloomberg, and the New York Times.

How many times a day do you depend on numbers in spreadsheets, an old school legacy database, or hunting around to find things in emails, texts, and chat messages? You have a nagging feeling that there’s a better way to do it that matches your workflow and looks like something you’d get excited about, but you’re not sure how. Well, the solution is here.

Are you ready to accelerate innovation, growth, and impact? Achieve goals, track data, and log updates on the FMYI system. Get a demo of our new version.

(Katie Ledecky photo by Fernando Frazão/Agência Brasil, Allyson Felix photo by Erik van Leeuwin, Gwen Jorgensen photo by Frankie Fouganthin)

An Overview: 7 Green Tips For A Sustainable Office

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At FMYI, we are dedicated to a sustainable office and lifestyle. Last week we shared a daily #greentip with our Instagram followers to help improve sustainability in their workspace – providing easy ways a team can consume less, reduce waste, and help decrease their office’s carbon footprint.

Today, we recap our seven sustainability tips:

Green Tip #1: Compost

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Do you know that over 60% of our landfills is organic waste? This includes food scraps, yard debris, and paper that decomposes into soil as plant nutrients. Having a compost bin at your office will reduce your team’s overall garbage output and slow down the filling of landfills.

Green Tip #2: Use Non-Toxic Cleaners

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The average household contains about 62 toxic chemicals. Ingredients in common household products have been linked to asthma, cancer, reproductive disorders, hormone disruption and neurotoxicity. Try using baking soda and vinegar to clean your desk, doorknobs, floors, and walls, rather than using potentially, harmful toxic cleaners.

Green Tip #3:  Bike, Bus, or Carpool

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Start a rideshare program for employees that live in the same neighborhood. Having employees carpool, bike or bus to work reduces parking issues, road traffic, pollution, and may even help employees get to know each other better outside of the office.

Green Tip #4: Plants

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Invest in easy-care, indoor plants that require little watering and sunlight. Some of our staff favorites include the spider plant, dragon plant, mother of tongue plant, peace lily, and fern. These plants are hardy and can withstand low-light, low-water environments. They are also specifically good at cleaning/purifying the air from formaldehyde, benzene and carbon monoxide. Additionally, having plants in a workspace has proven to help concentration, memory and productivity.

Green Tip #5: Buy in Bulk

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Shopping for bulk items reduces wasteful packaging and saves time by making fewer trips to the store.

Green Tip #6: Invest in a Communal Garbage Bin

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Office bins are often lined with plastic bags which are ultimately are thrown in the garbage themselves. Another way to reduce landfill waste is to invest in a single communal garbage bin to replace multiple individual bins. This also gives employees an excuse to stand up and get a little exercise. 

Green Tip #7: Invest in Reusable Cutlery

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Many offices purchase disposable cutlery and plates to avoid washing dishes and to speed up cleaning. However, investing in reusable cutlery and dishes means producing significantly less waste – consider an office of twenty people. If each person uses at least two utensils and a disposable container per meal or snack, consider how many items are thrown away each month!  Reduce this waste completely by offering cutlery and dishes made of stainless steel, washable recycled materials, or ceramic. 

Take part in a better world today. Get started and create a goal to follow one #greentip each week. If we all do a little, we can help reduce waste, reduce the filling of landfills, and make positive changes within our communities.

These seven #greentips are only a few of several ways an office can be more sustainable. Two other easy tips include: printing on both sides of paper; and turning off electronics, heat or AC overnight. And remember, each change in habit, no matter how small, makes a difference! One small act by one individual can motivate and encourage other employees to do the same, both at the office and at home.

FMYI’s Top 3 Weekly Reads

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Today we want to share some fascinating reads on how technology is changing agriculture in reducing land space, water consumption, and time. New advanced farming technologies allow food to grow in unpredictable climates, apps that tell farmers about soil conditions, and robots that take care of gardens for you.

1. The Future Of Farming Will Involve No Soil, 95% Less Water, And Trippy LED Lights

A video on vertical farms. Plants grown in vertical farms don’t grow with natural sunlight or soil. Will vertical farm help solve food production problems? 

2.  In India, Mobile Apps are Transforming Agriculture

By Didem Tali

An app that communicates with underground sensors to farmers on soil moisture and mineral levels. 

3.  Farmbot Genesis

Create a virtual farm on your phone, then have a robot make it for you. Read about humanity’s first open source cnc farming machine. 

If you liked these articles, be sure to check out every Friday’s FMYI Top 3 reads for more interesting articles. 

User Insights on Geo-Location and Language

Over the last seven weeks, our User Survey respondents have given us an honest overview of their FMYI likes, needs, and usage habits. We’ve revealed many insights and continue to gain a holistic view of our product from their perspectives. This week, we share geo-location data and additional feedback on how users, in their own words, describe FMYI.

Insight #1 – 94% of our users sign in to FMYI from within the U.S.

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Consistent with our marketing reach and word-of-mouth referrals, 94% of FMYI users sign in from the U.S. The UK, Australia, Canada, Germany, France and many others comprise the remaining 6%. 

Insight #2 – Over 46% of our U.S. traffic is generated from the coastal states

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The graph illustrates the Top 10 states where FMYI users sign in, led by California, Florida and New York. As expected, Oregon also ranks in the top 10 (FMYI’s headquarters are in Portland, OR). The “Other” category includes D.C and the remaining 40 states, including Washington, Illinois, Massachusetts, North Carolina, North Dakota, South Dakota, Wyoming and even Alaska.

Insight #3 – In their own words, how do users describe FMYI?

To help refine our product taxonomy, our product team continues to gather feedback on how users describe FMYI, in their own words. Consistently, we hear hybrid comparisons to both Facebook and a database-driven platform, such as FileMaker or Salesforce. Taking this further, here are additional phrases our users shared with us:

  • A team building communication platform with information sharing, and easy access storage for all work and ideas.
  • One stop shop for organization.
  • Sort of like Facebook but for clients and projects, where you can update statuses, post images and files, and also assign tasks.
  • We use it to consolidate communication of action items across the company.
  • A team building device to make sure everyone is on the same page.
  • A system to organize and update staff on various projects and activities.
  • One place to keep all my data on clients
  • Helps us keep up to date on deliverables as a team and are able to see who’s completed what from you colleagues should you need help completing the same task.
  • Facebook for work space, easy to use and very informative and keeps things organized
  • Where we add recruit information and keep up to date with value adds and marketing.

Each week, via our user survey and analytics tools, we continue to gather a wide range of user data and feedback. These insights will directly feed into our upcoming fall redesign and, long-term, help our product team continue to prioritize our roadmap. 

If you are joining us for the first time and would like to access our previous insights, please visit our previous post, “What Does FMYI Help You Do?

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Digging Deeper into Device and Browser Insights

This week we looked into devices and browsers people use to access FMYI. Knowing more information about these conditions helps our development team better optimize FMYI for upcoming versions. If you’d like to catch up on previous user insights, be sure to check out our posts from last month.

Insight #1 - 82% of FMYI users sign in on desktop

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FMYI focuses on helping customers manage projects, people, or products anywhere and anytime. That is why our product team strives to optimize the user experience for the most popular browsers on desktop, mobile and tablet. Clearly, most FMYI users utilize our platform on desktop, whereas only 16% of users signed into FMYI via mobile phone and 2% signed in via a tablet.

Now, we dig a little deeper and to find out what the most popular browsers were for each device: desktop, mobile, and tablet.

Insight #2 - Chrome 51 is the most popular desktop browser

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Chrome’s latest (non-beta) version, 51.x dominates the other browsers on desktop, consistent with Chrome’s recent surge past IE, officially taking the industry’s spot as top browser by market share. Altogether, 50% of FMYI desktop users sign in with Chrome; followed by 26% using the latest two versions of IE (10, 11) or Edge; then 11% for Safari 9 and 10 for Firefox 46+. The remaining 4% of users cover IE 7-9, Safari 8 and older versions of Firefox.   

#3 - Safari accounts for ½ of all access on mobile

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Of the 16% of users who access FMYI on mobile, 50% of them sign in via Safari 8 or 9 on iOS, followed by 32% on Chrome, then 11% on IE 11. The remaining 6% covers Firefox, other versions of Safari (e.g., in-app, Safari 10) and Android browsers, each with less than 1% usage.

#4 -  Safari accounts for over 70% of all access on tablet

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Of the 2% of users that access FMYI by tablet, we see an even greater usage of Safari, totaling 71% covering Safari 8+. The next two most popular browsers Chrome (20%) and IE 11 (4%). The remaining 5% covers versions such as Safari 5 & 7, Amazon Silk and non-Chrome Android browsers.

In the end, these devices and browsers are critical to planning our product roadmap. Monitoring these insights on an ongoing basis help us define both our current and future priorities.

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Browsers & Useful Tool Insights

In this week’s blog post, we continue to share user insights from our June User Survey. Today, we’ll share browser usage metrics and more insights on our most popular tools and features. To view our previous insights, check out our posts tagged to #fmyisurveys.

Insight #1 - Most users choose Chrome to access FMYI

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For this metric, we utilized Google Analytics to track browser usage on our sign in page. The chart below shows what has happened in the last 30 days: 43% of users chose Google Chrome, 22% chose IE, and 18% chose Safari to sign into FMYI. With these metrics in mind, our product and development teams can better prioritize our feature roadmap. 

Insight #2 - 79% of users say Workspace pages are the most useful feature 

We asked our survey takers, “What features or tools do you find the most useful?” The results were dramatic. Workspace pages dominated this answer. 79% of FMYI users said that Workspace pages were the most useful - which may be why FMYI is such a powerful platform. Workspaces are unique to FMYI because they allow users to track any type of data, collaborate with teams, and have a record of information.

Of the remaining poll options, nearly a quarter of our users found FMYI’s Homepage features, such as latest activity feeds and dashboard snapshots, and Advanced search capabilities most useful. The former provides helpful at-a-glance tracking details while the latter offers powerful search filters to help users segment their data. 

Another 13% of users found Reporting tools most useful. These tools include customizable, presentation-ready excel templates which save users time because it eliminates the hassle of manually formatting raw data each time one runs an export. 

Insight #3 - 78% of users say a modern interface would be nice to have, 50% say an Improved Search is a must have

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50% of FMYI users feel that an improved search tool is a must have o the FMYI platform. Our search currently has robust filtering options, however, we recognize that there is room for improvement and suspect that users would greatly benefit from a more efficient user interface design, in addition to a more streamlined result set–all features which are part of our upcoming roadmap.

According to users, the highest ranking feature that would be nice to have is a more modern and visual interface. We are excited to announce that this is also one of FMYI’s top priorities for our Fall Redesign. Thanks to our users’ feedback, our product team further prioritize which features are a must have vs. which would be nice to have.

In the end, these insights give us a better sense of our users’ overall experiences, wants, and needs. Thank you again to our users for sharing their feedback with us. The FMYI team succeeds when our customers succeed, and we hope we can continue to improve our features and tools in order to make that happen. 

If you’d like to learn more about FMYI’s 2016 Redesign set to launch this Fall, or be one of the first people to try this out, sign up to be a beta tester. If you’re interested, contact me, Lauren, at lauren@fmyi.com

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More User Survey Insights

Last week we shared our first FMYI User Survey insight — What Does FMYI Help You Do? In this post, learn more about usage frequency and, in our users’ own words, how they describe the FMYI platform. 

Insight #1: Most of our users access FMYI every day 

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We asked our users, “How often do you use FMYI?" While more than half of FMYI users sign in every day, and since our platform supports custom roles and functions, we’re not surprised by the variance in access frequency. Executive roles may sign in a few times a month to run reports where as a project manager may utilize FMYI everyday to organize and track their tasks.

Insight #2: For 35% of our users, FMYI is their sole tracking platform

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There are endless online tools to help businesses organize their data or to collaborate — Salesforce, Google Docs, Dropbox, Sharepoint, and Slack, to name a few. So we asked our users, “What other tools do you use at work?”  

In the chart above, 35% of users ‘only use FMYI.' Based on word-of-mouth feedback, we expected to see that FMYI was one of a suite of tools used in our users’ day-to-day workflow. We were pleased to learn that FMYI alone is sufficient for more than a third of our users.

Insight #3: Our users describe FMYI with great detail

What is FMYI? We know that capturing the spirit of a complex platform in one word is challenging, so we asked our users, “How do you describe FMYI?” We received several creative and distinct answers. One user explains FMYI as:

  • A great tool for sharing ideas and working collaboratively without the tangle of email string. [FMYI] Can be used as evidence of a group decision-making process and is extremely useful as virtual minutes to decisions.

Definitely. Collaborating on projects with FMYI eliminates the hassle of email without an onslaught of instant messages. Another user described FMYI as: 

  • A message board and a simple collaboration tool for the office.

It’s helpful for us to hear that FMYI can be used in a simple way while having robust data tracking features.

And lastly, a user described FMYI as:

  • Facebook meets FilemakerPro. 

We have a people-focused and friendly interface like Facebook, but with the visual data tracking features of a SaaS-based modern version of FilemakerPro. What a great combination!

Developed with customers’ needs in mind, FMYI is intended to help businesses grow and be successful. Surveys help us get to know our users better, validate what features work well, and prioritize what we need to add for continuous improvement. Thanks again to all who participated!

If you haven’t read our previous blog post, we’re getting ready to launch the next generation version of FMYI this in a few months. We’re excited to show you our redesigned dashboard, navigation, and features. Sign up to be a beta tester or get a 20-minute demo. Contact me, Lauren@fmyi.com, if you would like a sneak peek of our new and exciting redesign. 

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