FMYI security

Keeping your personal information secure is very important to us. Therefore, we utilize 128-bit Secure Socket Layer (SSL) technology on all client sites, the industry’s leading data security solutions, and we have implemented policies and procedures to ensure the physical and electronic security of data stored by FMYI in a world class data center.

Backups

A full automated georedundant backup of the database is performed every night to a secure site. An additional weekly backup of the database is also performed.

Secure Sockets Layer (SSL)

SSL provides endpoint authentication and communications privacy over the Internet using cryptography. In typical use, only the server is authenticated (i.e. its identity is ensured) while the client remains unauthenticated; mutual authentication requires public key infrastructure (or PKI) deployment to clients. The protocols allow client/server applications to communicate in a way designed to prevent eavesdropping, tampering, and message forgery.

Infallible Network

The redundant network infrastructure is comprised of top brand networking equipment from Cisco and Foundry. This hardware lies in a fully meshed configuration. The core of the network is fully redundant, for every switch or router there is at least one redundant hot spare. The network is connected to multiple Tier 1 network providers (currently MCI/UUNet, Level(3), XO, WilTel) to minimize the network distance to the end user and to build network redundancy. The network is always below 50% total utilization. This allows peak network performance during normal traffic spikes. From the redundant core are two diverse network connections from two separate core switches. While only one connection is used to route traffic, the second connection is a hot-standby circuit ready to route traffic in the event of problem. The change-over to the hot-standby circuit happens instantly without any changes to the network configuration.

Intelligent Routing

Most Enterprise-ISP networks send traffic to its destination using Border Gateway Protocol (BGP). BGP is a network protocol that chooses how to send information through the Internet based upon the fewest number of available network hops. One challenge with BGP is that it does not take individual network quality or performance into account when making these routing decisions. Using BGP alone is not enough to ensure predictable network performance. While the network also utilizes BGP, things are taken one step further. Several network metric tools are used to determine the quickest and most reliable path to the end user. This is done by taking network samples using very small probes (UDP) across all available paths from the data center to the end user. Once the best path has been determined, the BGP routes are then manipulated to improve network performance. These improvements are done in real-time to allow for quick changes on an always changing Internet. The result is consistent end-to-end network performance for business critical applications. Because of the Intelligent Routing, network latency is improved on average 35% over normal network performance and almost eliminates network brownouts and outages. We utilize one of the few network providers that offers an Intelligent Routed network over using standard BGP.

World Class Data Center

The data center is situated on a dual utility power grid and houses POPs for all of the major carriers operating in the region including: MCI (UUNet), Level(3), XO Communications, Sprint, AT&T, WilTel, Qwest, SBC, Broadwing, McLeodUSA, and Cogent. This allows for “On-Net” connections to these providers with no local loops. The facility incorporates state-of-the-art security, redundancy in all critical systems, an on-site NOC and is staffed by qualified engineers 24/7/365.

Data Center Security

  • Closed circuit digital camera system
  • Biometric and card access entry system
  • Security system monitoring (on and off site)
  • Multiple checkpoints to controlled areas
  • All equipment housed in locking cabinets, cages or suites
  • Building is restricted access beyond lobby

Data Center Environment

  • Anti-static floor
  • Redundant CRAC (computer room air conditioning) units
  • Temperature and humidity controlled and monitored
  • Multi-tier ladder rack system

Data Center Power

  • Redundant UPS systems for AC power
  • Redundant DC power rectifiers and battery strings
  • Dual power grid from utility w/ static switch
  • Diesel generator farm w/ static switch (5 x 1.5 MegaWatt)

Data Center Monitoring

  • DataTrax facility monitoring system
  • ADT / A-1 automation security system and monitoring
  • Custom monitoring system for servers, routers, switches
  • Performance monitoring

FMYI platform

Intuitive social networking-style interface to bring people together (profiles, teams, status updates, internal blogs, ability to invite people into opportunities based on background and skills, etc.). For example, Hyatt is using FMYI with employees across 250+ hotels as part of a sustainability engagement online community. Also, the Association of Climate Change Officers, Cascadia Green Building Council, and many other associations are using FMYI to foster information sharing, collaboration, and progress update tracking across members.

Easy to use project and data management features (team task management, updates, milestones, file and link sharing, access control, surveys, data capture, reporting, Gantt, etc.). For example, a global sportswear company with headquarters in Oregon is using FMYI to manage complex projects across 8,000+ users to reduce R&D costs.

Dynamic resource sharing features to create a reference library (search within documents, tagging, clear ownership, email alerts for updates, ability to comment, etc.). For example, HBO is using FMYI to share strategic planning resources with its teams.

Team-based contact management/CRM features to track interactions with stakeholders (automatic reminders, shared calendar, status reporting, scheduled letters, time/date stamped history of interactions, snapshot dashboard graphs, etc.). For example, Aflac is using FMYI with thousands of sales teams across the country to track prospects and clients to improve performance.

Fully hosted and enterprise versions including LDAP/CAS integration option to make sign in easier.

Mobile view for Blackberry, iPhone, Android, and more.

Sustainability features (commuting, renewable energy offsets, minimizes ink and toner, green team templates).

Cost effective subscription-based solution without the burden of paying for custom development of the entire platform.

Company

FMYI was founded in 2004 as a pioneer in social collaboration software by Justin Yuen

Proven and tested by over 10,000 customers in business, education, government, and nonprofit around the world.

Full customer support always included (setup consulting, training, ongoing customer and technical support).

Portland Business Journal ranked FMYI as the 14th fastest growing private company in Oregon.

Positive media reviews in the New York Times, Businessweek, GigaOM, CMSWire, BNet, Web Worker Daily, Salon.com, The Oregonian, Silicon Florist, Fortune Magazine Contributing Editor Marc Gunther, and more.

Leading edge people and planet commitment (certified B Corporation, City of Portland Climate Champion, Sustainable Business Oregon Innovation in Sustainability award winner, Alfred Sloan Award for Business Excellence in Workplace Flexibility, Portland Business Journal Corporate Philanthropist).

Registered as a State of Oregon Minority Business Enterprise.