FMYI security

Keeping your personal information secure is very important to us. Therefore, we utilize 128-bit Secure Socket Layer (SSL) technology on all client sites, the industry’s leading data security solutions, and we have implemented policies and procedures to ensure the physical and electronic security of data stored by FMYI in a world class data center.

Backups

A full automated georedundant backup of the database is performed every night to a secure site. An additional weekly backup of the database is also performed.

Secure Sockets Layer (SSL)

SSL provides endpoint authentication and communications privacy over the Internet using cryptography. In typical use, only the server is authenticated (i.e. its identity is ensured) while the client remains unauthenticated; mutual authentication requires public key infrastructure (or PKI) deployment to clients. The protocols allow client/server applications to communicate in a way designed to prevent eavesdropping, tampering, and message forgery.

Infallible Network

The redundant network infrastructure is comprised of top brand networking equipment from Cisco and Foundry. This hardware lies in a fully meshed configuration. The core of the network is fully redundant, for every switch or router there is at least one redundant hot spare. The network is connected to multiple Tier 1 network providers (currently MCI/UUNet, Level(3), XO, WilTel) to minimize the network distance to the end user and to build network redundancy. The network is always below 50% total utilization. This allows peak network performance during normal traffic spikes. From the redundant core are two diverse network connections from two separate core switches. While only one connection is used to route traffic, the second connection is a hot-standby circuit ready to route traffic in the event of problem. The change-over to the hot-standby circuit happens instantly without any changes to the network configuration.

Intelligent Routing

Most Enterprise-ISP networks send traffic to its destination using Border Gateway Protocol (BGP). BGP is a network protocol that chooses how to send information through the Internet based upon the fewest number of available network hops. One challenge with BGP is that it does not take individual network quality or performance into account when making these routing decisions. Using BGP alone is not enough to ensure predictable network performance. While the network also utilizes BGP, things are taken one step further. Several network metric tools are used to determine the quickest and most reliable path to the end user. This is done by taking network samples using very small probes (UDP) across all available paths from the data center to the end user. Once the best path has been determined, the BGP routes are then manipulated to improve network performance. These improvements are done in real-time to allow for quick changes on an always changing Internet. The result is consistent end-to-end network performance for business critical applications. Because of the Intelligent Routing, network latency is improved on average 35% over normal network performance and almost eliminates network brownouts and outages. We utilize one of the few network providers that offers an Intelligent Routed network over using standard BGP.

World Class Data Center

The data center is situated on a dual utility power grid and houses POPs for all of the major carriers operating in the region including: MCI (UUNet), Level(3), XO Communications, Sprint, AT&T, WilTel, Qwest, SBC, Broadwing, McLeodUSA, and Cogent. This allows for “On-Net” connections to these providers with no local loops. The facility incorporates state-of-the-art security, redundancy in all critical systems, an on-site NOC and is staffed by qualified engineers 24/7/365.

Data Center Security

  • Closed circuit digital camera system
  • Biometric and card access entry system
  • Security system monitoring (on and off site)
  • Multiple checkpoints to controlled areas
  • All equipment housed in locking cabinets, cages or suites
  • Building is restricted access beyond lobby

Data Center Environment

  • Anti-static floor
  • Redundant CRAC (computer room air conditioning) units
  • Temperature and humidity controlled and monitored
  • Multi-tier ladder rack system

Data Center Power

  • Redundant UPS systems for AC power
  • Redundant DC power rectifiers and battery strings
  • Dual power grid from utility w/ static switch
  • Diesel generator farm w/ static switch (5 x 1.5 MegaWatt)

Data Center Monitoring

  • DataTrax facility monitoring system
  • ADT / A-1 automation security system and monitoring
  • Custom monitoring system for servers, routers, switches
  • Performance monitoring

Sustainability commitment

Sustainability has been a part of our DNA from the beginning and our commitment to corporate responsibility is written into our Articles of Incorporation. Through our internal company practices, digital collaboration product, and community engagement, we are using our business as a platform to raise awareness about sustainability. It's simply the FMYI way.

    Company

    We realize that sustainability is a marathon, not a sprint, and is an eternal learning process. Our goal is to minimize our environmental footprint, and maximize our societal impact. We know that there's a long way to go, but here's what we're doing currently:

    • Energy: Carbon offsets for the energy used by our servers and your computer provided by The CO2Stats Project and the Climate Trust's Carbon Counter. We're also a member of the Climate Savers initiative.
    • Transportation: Employees are encouraged to commute using public transportation or by bike. We offer discounts on car sharing through Zipcar, access to bikes, flexible telecommuting options, and provide monthly TriMet passes for eligible employees.
    • Recycling: Reduce, reuse and recycle is a corporate mantra and we're a Recycle at Work partner.
    • Office: We're a tenant of the Leftbank Project, which incorporated green building principles in its renovation.
    • Procurement: We utilize paperless collaboration on FMYI, computers rated at least silver through EPEAT, business cards from Pinball Publishing, and office products from Green Home. Sustainability is also part of the criteria we use when evaluating vendors.
    • Employees: Every employee goes through Natural Step training and can take advantage of volunteer opportunities during the workday.
    • Community: Grants and discounts are provided to organizations engaged in social and environmental causes.

    Product

    As a platform for digital collaboration and communication, FMYI minimizes a company or organization’s environmental footprint and maximizes their profit through eco-efficiency efforts and workflow features. Again, we know this is just a start, but here is what the product does currently:

    • People: Enables telecommuting by providing teams with an easy-to-use, organized location for all information. Creates community around content, bringing a team together across an office or around the world. Reduces stress by keeping everything organized and up to date in one place. Connects people with FMYI’s partnerships to promote sustainability including conferences, car sharing, and more.
    • Planet: Empowers a team with built in templates and content for starting and growing a sustainability initiative. Promotes digital collaboration, leaving a smaller environmental footprint. Reduces ink, toner and paper usage. Encourages more sustainable commuting practices through a tracker embedded in each workspace. FMYI purchases renewable energy credits for computer energy usage while on the site.
    • Profit: Saves money on printing and shipping. Saves money when people telecommute and avoids time lost when commuting. Saves money when people are up to date on the site and flying is reduced for catch up meetings. Generates profits through FMYI workflow features (efficient project management, institutional knowledge base, sales tracking, etc.) so business opportunities don’t slip through the cracks.

FMYI gear

Grab your FMYI gear, like a 100% organic cotton t-shirt, and show off your human energy!